Bay Breeze Lawn Company (“Bay Breeze,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website, service request forms, communications, and business operations.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, address, email address, telephone number, service address, property information, requested services, photos or other information submitted with a service request, and information necessary to prepare estimates, schedule services, communicate with you, and manage your customer account.

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, referring pages, and general website usage information.

How We Use Your Information

We may use information we collect to provide estimates and services, schedule and manage appointments, communicate regarding your account or requested services, process payments, provide customer support, improve our website and services, send service reminders and promotional communications, prevent fraud or misuse, maintain business records, and comply with applicable legal requirements.

Service Providers & Third Parties

Bay Breeze Lawn Company may use trusted third-party service providers to help operate our business, including providers that support customer management, scheduling, payments, financing, accounting, website hosting, analytics, email, text messaging, and other business functions.

Information may be provided to these companies only as reasonably necessary to provide their respective services or facilitate a service requested by you.

We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction.

Financing

We may offer financing options through third-party financing providers, including Wisetack. If you choose to apply for financing, information submitted as part of your financing application may be collected and processed directly by the financing provider and will be subject to that provider's own privacy policies and terms.

Email & Text Communications

By providing your contact information, you may receive communications related to estimates, appointments, scheduled services, invoices, account matters, and other transactional communications.

Where permitted and with any consent required by applicable law, we may also send promotional emails or text messages regarding services, seasonal offerings, promotions, or company updates.

You may unsubscribe from promotional emails using the unsubscribe option included in the message. You may opt out of promotional text messages by replying STOP.

Mobile information and text messaging consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Cookies & Website Analytics

Our website and service providers may use cookies and similar technologies to operate the website, understand how visitors interact with it, measure website performance, and improve the customer experience.

Your browser may allow you to limit or disable cookies; however, doing so may affect certain website functionality.

Payment Information

Payment transactions may be processed through third-party payment processors. Bay Breeze Lawn Company does not necessarily directly store complete credit or debit card information submitted through those payment systems. Payment information is subject to the security practices and privacy policies of the applicable payment provider.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic communication, or method of electronic storage can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business operations.

Third-Party Websites

Our website or communications may contain links to third-party websites or services. Bay Breeze Lawn Company is not responsible for the privacy practices, content, or security of third-party websites.

Children's Privacy

Our website and services are intended for adults seeking property maintenance and related services. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how Bay Breeze Lawn Company handles your information, please contact us:

Bay Breeze Lawn Company

Hughesville, Maryland

Email: info@baybreezelawn.com

Website: www.baybreezelawn.com

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